ImpersonDec 22, 2020Customer Support Automation to Get You Through the WinterThe weeks directly preceding and following the New Year are often either the busiest or slowest of the year, depending on your industry....
ImpersonNov 24, 2020‘Tis the Season to Invest in an eCommerce ChatbotAs 65% of holiday shoppers turn to online retailers this year, sellers need to step up their service to meet demand. With the influx of...
ImpersonNov 4, 2020Meet the Holiday Rush with a Customer Service ChatbotWe’re barely into November, and already about 25% of people have most or all of their holiday shopping done. That still leaves 75% of...