ImpersonNov 4, 2020Meet the Holiday Rush with a Customer Service ChatbotWe’re barely into November, and already about 25% of people have most or all of their holiday shopping done. That still leaves 75% of...
ImpersonOct 30, 2020Chatbots: The Key to Stopping Shopping Cart AbandonmentReady for a scary figure? According to a report by the Baymard Institute, shopping carts are abandoned at a rate of 69.57%! This means...
ImpersonOct 20, 2020Smart Chatbots Are Revolutionizing UXConversational AI chatbots are becoming more and more popular on websites and social messaging channels. They are useful in automating...