ImpersonDec 22, 2020Customer Support Automation to Get You Through the WinterThe weeks directly preceding and following the New Year are often either the busiest or slowest of the year, depending on your industry....
ImpersonDec 8, 2020Add a Shopify Chatbot to Boost SalesThe holiday season is upon us, and hopefully you’re on your way to hitting your sales goals. Between Black Friday and Cyber Monday (and...
ImpersonNov 24, 2020‘Tis the Season to Invest in an eCommerce ChatbotAs 65% of holiday shoppers turn to online retailers this year, sellers need to step up their service to meet demand. With the influx of...
ImpersonNov 10, 2020Your Next Workmate Will Be a RobotOkay, maybe not in the way you’re picturing. Your robot workmate probably won’t stand on two legs and ask how your day’s going in the...
ImpersonNov 4, 2020Meet the Holiday Rush with a Customer Service ChatbotWe’re barely into November, and already about 25% of people have most or all of their holiday shopping done. That still leaves 75% of...
ImpersonOct 30, 2020Chatbots: The Key to Stopping Shopping Cart AbandonmentReady for a scary figure? According to a report by the Baymard Institute, shopping carts are abandoned at a rate of 69.57%! This means...
ImpersonOct 20, 2020Smart Chatbots Are Revolutionizing UXConversational AI chatbots are becoming more and more popular on websites and social messaging channels. They are useful in automating...
ImpersonOct 6, 2020Proactive Lead Generation Starts with ChatbotsUsing dynamic conversation flow, chatbots are able to qualify leads in a way that feels natural for users.
ImpersonSep 16, 2020Optimizing fan engagement with AIOver the past few years, methods of fan engagement have drastically changed. A concurrent shift is taking place in the way leagues, teams...